Everyone Wins with Return-to-Work
While doing work for a local utility, Ronnie suffered a severe electrical shock. He recalled being loaded onto the life flight helicopter, but nothing else until he woke up from a coma. Ronnie spent 45 days in the hospital, followed by care in a rehab facility where he began the grueling process of learning to use two new prosthetic arms. Ronnie eventually returned to work and his daily activities!
Return-to-work programs thrive when employers, injured workers, doctors and insurance carriers believe in the process and embrace their roles. It’s a formula for success that pays off for you and your employees. “I’m not the type of person who’s going to sit home feeling sorry for myself,” said Ronnie. “I was going to be doing something. My company asked me to come back to work, and they found a position for me. It felt good to go back and be with the guys.”
Ronnie didn’t fall victim to the disability mindset, he knew he could contribute, wanted to come back as soon as medically necessary and his employer helped him all along the way to do just that!
See Ronnie’s story, he’s “not just an injured worker, he’s a friend as well.” #TexasMutual #workcomp
Over the years we have all heard our share of “horror” stories of work comp claims gone bad…injured worker receiving delayed treatment, injured workers denied treatment, injured worker disabled, or worse dead…and the payers or TPAs or employer are to blame, etc, etc, etc. Not to mention the press tends to favor & sensationalize negative stories over featuring or highlighting good ones.
Hence part of the impetus behind this personal blog, a space to share our good news stories, stories of claims that have resulted in great outcomes. Stories of employers that went the extra mile to ensure the injured worker received the best care and the best possible outcome. Payers that broke with tradition and changed a practice that may have cost more…but ultimately benefited the covered worker.
The other impetus behind the blog is the spirit of David DePaolo. Like so many of you, I was touched by his passion, enthusiasm and dedication to our industry and will sorely miss seeing him as well as reading his ruminations on business and life.
Many of us have been involved in workers compensation for decades. We are passionate about ensuring good claims management philosophy including appropriate care leading to the best outcome with a focus on early return to work. We work hard to ensure injured workers are well-informed and educated on their claim and treatment, that the delivery and responsiveness is timely and finally that all touch points in the system are aligned towards successfully returning the injured worker back to work.
Let’s show everyone what we are doing well and for the RIGHT REASONS! Please contact me if you have a Good News Work Comp Story or even a best practice you’d like the world to see. Injured Workers’ personal testimonials would be awesome. I happen to believe there are many more good news stories than those that grab headlines, join me in flipping the focus!
Your Good News Girl in Work Comp,
ABOUT KAREN CATERINO
Karen has been working in the field of risk management for over 15 years and is currently employed by Work Loss Data Institute/ODG. Her prior experience includes working in the public sector as a risk manager and in the medical cost containment field as a national sales executive. Karen recognized there needed to be a place to tell the stories of all that's good and successful in workers compensation and wanted to help bring those stories to the forefront!